OxyHealth support team members assisting customers at an industry event

Customer Support

Service, Maintenance, and Support for Your OxyHealth Chamber

OxyHealth stands behind every chamber we build. Whether you need a repair, replacement parts, or technical guidance, our U.S.-based support team is here to help keep your chamber operating safely and effectively.

What We Offer

Comprehensive Support for Every OxyHealth Chamber

From routine maintenance to complex repairs, OxyHealth provides full-lifecycle support for all chamber models.

Repairs & Service

Chamber repair, bladder exchange, compressor service, zipper replacement, and other component repairs. OxyHealth services all models with genuine OEM parts.

Technical Support

Troubleshooting assistance, operational questions, and guidance from our U.S.-based technical support team. Many issues can be diagnosed and resolved over the phone.

Parts & Accessories

Replacement parts, accessories, and consumables for all OxyHealth chamber models. Genuine OEM components to maintain performance and safety standards.

Close-up of OxyHealth Fortius 420 valve controls and precision gauges used during chamber service and maintenance

How It Works

Getting Support Is Simple

Our streamlined service process ensures your chamber is back up and running with minimal downtime.

Submit RequestFill out the service request form or call our team
Team ReviewsOur support team assesses your situation
Service PlanWe provide a plan and timeline for resolution
ResolutionYour chamber is repaired, serviced, or issue resolved

What We Service

Support for the Full OxyHealth Chamber Lineup

OxyHealth Vitaeris 320 soft-sided hyperbaric chamber in a modern bedroom setting - 3D rendered scene

Soft-Sided Chambers

OxyHealth Fortius 420 hard-sided hyperbaric chamber installed in a clinical treatment room

Hard-Sided Chambers

For full details on repair procedures, exchange policies, and service terms, visit our Repair & Exchange Policy.

OxyHealth warehouse team with branded shipping boxes preparing hyperbaric chamber components for service and delivery

Frequently Asked Questions

Support FAQ

You can submit a service request by filling out the form on this page, calling our support team directly at 562-906-8888, or emailing service@oxyhealth.com. Our team will review your request and follow up with next steps.

Turnaround time depends on the type of service needed. Many issues can be resolved remotely with technical support. For repairs requiring the chamber to be sent in, turnaround times vary based on the scope of work. Our team will provide an estimated timeline after reviewing your service request.

For repairs that require the chamber to be sent to OxyHealth, our team will coordinate shipping logistics with you, including providing instructions for safe packaging and arranging pickup if needed. Please review our Repair & Exchange Policy for full details on shipping responsibilities.

Warranty coverage depends on your specific product, purchase date, and the nature of the issue. Contact our support team with your chamber model and serial number, and we can verify your warranty status and explain what is covered.

Loaner chamber availability depends on the situation and chamber model. Speak with our support team when submitting your service request to discuss loaner options that may be available for your repair.

Regular preventive maintenance helps extend the life of your chamber and ensures safe operation. This includes inspecting seals and zippers, cleaning the interior and exterior surfaces per the owner's manual, checking compressor function, and following the maintenance schedule in your product documentation. Contact our team for model-specific maintenance guidance.

Request Service

Submit a Service Request

Use the form below to describe your service need. Our team will review your request and follow up to coordinate next steps.

Contact Information

Chamber Details

Issue Details

Up to 3 files, 20MB total limit

Ship-To Address (if applicable)

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Prefer to speak with someone directly? Call 562-906-8888 or email service@oxyhealth.com